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Contact Us

Get in touch with BantuHive. We're here to help with your crowdfunding, investment, or platform questions.

Send Us a Message

Get in Touch

Main Office

BantuHive Ltd

27 Independence Avenue, Synergy Office Space

Takoradi Mall, Gate 2

Takoradi | Ghana

Contact Information

Phone: +233 (0) 551 563 081

WhatsApp: +233 (0) 551 563 081

Email: help@bantuhive.com

Support: help@bantuhive.com

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM GMT

Saturday: 9:00 AM - 3:00 PM GMT

Sunday: Closed

*Emergency support available 24/7 for active campaigns

Specialized Contact

Campaign Support

creators@bantuhive.com

+233 (0) 302 123 4568

Campaign creation and management assistance

Investment Support

investors@bantuhive.com

+233 (0) 302 123 4569

Investment guidance and portfolio support

Compliance

compliance@bantuhive.com

+233 (0) 302 123 4570

Regulatory and legal compliance matters

Partnerships

partnerships@bantuhive.com

+233 (0) 302 123 4571

Business partnerships and collaborations

Frequently Asked Questions

How quickly will I get a response?

We aim to respond to all inquiries within 24 hours during business hours. Urgent matters are typically addressed within 4 hours.

Do you offer phone consultations?

Yes, we offer scheduled phone consultations for campaign planning, investment guidance, and technical support. Book through our support team.

Can I visit your office?

Absolutely! We welcome office visits by appointment. Please call ahead to schedule a meeting with our team members.

Do you provide training?

We offer webinars, workshops, and one-on-one training sessions for both campaign creators and investors. Check our events calendar.

Emergency Contact

For urgent matters outside business hours (active campaign issues, security concerns, payment problems), please use our emergency contact channels.

24/7 Emergency Hotline

+233 (0) 551 563 081

For urgent platform issues

Security Issues

help@bantuhive.com

For account security concerns

Important Investment Notice

INVESTMENTS IN STARTUPS AND SMES ARE SPECULATIVE, ILLIQUID, AND INVOLVE A HIGH DEGREE OF RISK, INCLUDING THE POSSIBLE LOSS OF YOUR ENTIRE INVESTMENT. PARTICIPANTS MUST RELY ON THEIR OWN EXAMINATION OF EACH ISSUER AND THE TERMS OF ANY OFFERING, INCLUDING THE MERITS AND RISKS INVOLVED.

www.bantuhive.com is owned and operated by BantuHive Ltd. (“BantuHive”), a private technology platform facilitating capital introduction between issuers and invited participants.

PLATFORM STATUS NOTICE: BantuHive investment crowdfunding is currently operating in a controlled, invite-only private pilot phase. The platform's investment crowdfunding is not open to the general public. Strictly invite-only.

BantuHive does not provide investment advice, recommendations, or guarantees. All information relating to investment opportunities is provided by issuers, and participants are encouraged to conduct their own independent due diligence before committing capital.

BantuHive does not hold client funds. Payment processing and fund transfers are facilitated through regulated third-party payment service providers.

Investments in private securities are not suitable for all investors. These investments are highly speculative, subject to business, market, and liquidity risks, and may result in the loss of the entire invested amount. Participants should only commit capital they can afford to lose.

Private company securities typically lack an established secondary market. BantuHive does not currently provide a secondary market or liquidity mechanism for investments.

By accessing this site and any pages herein, you acknowledge and agree to be bound by our Terms of Use and Privacy Policy, which may be updated periodically.

International Participants

Participation in private investment opportunities may be subject to the laws and regulations of your country of residence. International participants are responsible for ensuring their compliance with applicable legal, tax, and regulatory requirements and should seek independent professional advice where appropriate.

For additional information or support, please contact us at help@bantuhive.com.