Trust & Safety
Our Commitment to Safety
BantuHive prioritizes the safety and security of all users through comprehensive verification, monitoring, and protection measures designed to create a trustworthy crowdfunding environment.
Project Verification
Rigorous Screening Process
- • Business registration verification
- • Founder background checks
- • Financial statement review
- • Market validation assessment
- • Legal compliance verification
Ongoing Monitoring
- • Regular progress reporting requirements
- • Milestone tracking and verification
- • Financial audit compliance
- • Investor communication standards
Investor Protection
Fund Security
- • Escrow account protection
- • Insurance coverage
- • Fraud detection systems
- • Secure payment processing
Transparency Measures
- • Real-time fund tracking
- • Public project updates
- • Audited financial reports
- • Open communication channels
Platform Security
Technical Security
- • 256-bit SSL encryption for all data transmission
- • Multi-factor authentication (MFA)
- • Regular security audits and penetration testing
- • SOC 2 Type II compliance
- • GDPR-compliant data handling
Risk Management
Investment Risks
- Clear risk disclosure for all investment types
- Suitability assessments for investors
- Investment limits based on income
- Cooling-off periods for major investments
Fraud Prevention
- AI-powered fraud detection algorithms
- Identity verification through Ghana Card
- Banking relationship verification
- Suspicious activity monitoring
Dispute Resolution
We maintain a structured dispute resolution process to handle conflicts fairly and efficiently:
- Internal mediation services
- External arbitration through Ghana Arbitration Centre
- Legal recourse through Ghana Commercial Courts
- Insurance claims processing for covered events
Report Safety Concerns
Trust & Safety Team
Email: safety@bantuhive.com
Phone: +233 (0) 302 123 4567
24/7 Emergency Hotline: +233 (0) 200 000 000